1333bte Privacy Policy —
Your Information Is Completely Safe With Us

1. Introduction

Welcome to 1333bte.org. This Privacy Policy describes in detail how your personal information is collected, stored, processed, and used. 1333bte is a trusted online gaming platform in Bangladesh, and we place the highest importance on the privacy of our users.

By using 1333bte's website, mobile app, or any other digital channel, you are deemed to have automatically consented to this Privacy Policy. Please read it carefully before you start using the platform.

2. Data We Collect

1333bte collects various types of information from you. This information comes from two sources — what you provide directly and what is automatically collected while you use the platform.

What You Provide Directly:

• Full name, date of birth, and gender.
• Email address and mobile number.
• Home address and district/division.
• National ID number or passport number (for KYC verification).
• Payment details: Mobile Banking/Nagad/Rocket number or bank account details.
• Content of communications with the support team.

Automatically Collected Data:

• IP address and device type.
• Browser type and operating system.
• Login timestamps and session information.
• Pages visited and links clicked.
• Gaming activity and betting history.
• Information collected through cookies and similar tracking technologies.

3. Purpose of Data Use

1333bte uses the information it collects solely for the purposes listed below. Your data is never used for anything beyond those defined purposes.

• Creating, managing, and securing your account.
• Processing deposits, withdrawals, and other financial transactions.
• Sending bonuses, promotions, and personalised offers.
• Prevention of fraud, money laundering, and other illegal activities.
• Providing customer support and technical assistance.
• Compliance with legal and regulatory obligations.
• Improving platform performance and user experience.
• Implementation and monitoring of responsible gaming policies.

4. Who We Share Your Data With

1333bte never sells your personal information to third parties. However, in the limited circumstances outlined below, certain information may be shared with specific third parties — and in every case, strict confidentiality agreements are in place.

• Payment Providers: Solely to process transactions with Mobile Banking, Nagad, Rocket, or your bank.
• KYC Verification Services: Accredited third-party providers for identity verification and fraud prevention.
• Legal Authorities: To relevant authorities in accordance with court orders or government directives.
• Technology Partners: Trusted software service providers that support platform operations.

5. Cookie Policy

1333bte uses cookies and similar technologies across its website and app. Cookies are small text files stored on your device that help improve your experience on the platform.

• Essential Cookies: Required for maintaining login sessions, security verification, and core functionality. These cannot be disabled.
• Functional Cookies: To remember your preferred language, theme, and settings.
• Analytics Cookies: For analysing platform usage and monitoring page performance.
• Marketing Cookies: To show you relevant ads and offers based on your preferences. These can be turned off at any time.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

6. Security Measures

1333bte uses industry-leading technology to keep your information secure. Our security practices are regularly audited by independent third parties.

• All data is protected with AES-256-bit encryption.
• All platform connections are SSL/TLS encrypted.
• Two-factor authentication (2FA) is available.
• Suspicious login attempts are automatically detected and blocked.
• Firewall and intrusion detection systems are active on all servers.
• The security team maintains 24/7 monitoring.

7. Data Retention

1333bte does not retain your information beyond what is necessary. A specific retention period is defined for each category of data.

• Active account data: retained for as long as the account remains open.
• Financial transaction records: up to 7 years, as required by law.
• KYC documents: up to 5 years after verification.
• Support communications: retained for 2 years after the complaint is resolved.
• Gaming logs and session data: 90 days.
• Closed account data: deleted 30 days after account closure.

8. Your Rights

Every user of 1333bte holds the following rights over their own information. To exercise any of these rights, submit a written request to our support team.

• Right to Know: You may request to see what information we hold about you.
• Right to Rectification: You may request corrections to inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that your data not be used for specific purposes.
• Right to Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You may object to your data being used for marketing or research purposes.

9. Protection of Minors

1333bte strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any information from minors.

Age is verified during registration, and identity documents may be requested in suspicious cases. If it is confirmed that a minor has opened an account, it will be immediately closed and all associated data will be permanently deleted.

10. Privacy Policy Updates

1333bte may update this Privacy Policy from time to time. If any significant changes are made, you will be notified via your registered email or through a notice on the platform. Continued use of the platform after changes take effect will be considered your acceptance of the updated policy.

The date of the most recent update will always be shown on this page. We recommend checking back regularly.

11. Contact & Complaints

If you have any questions or concerns about this Privacy Policy, please reach out to our dedicated Privacy Team.

• Email: [email protected]
• Support: 24/7 live chat available on the platform
• Response Time: Up to 3 business days